Shipping and return policies for Neuronia
- Shipping Info
Polish Post registered letter (Poland), Polish Post regular airmail (Rest of the World):
Poland - 3~5 days
Europe - up to 10 days
Rest of World - up to 2 weeks
- Return Policy
Bought goods can be returned after a period no longer than 10 days after arrival, only with intact package and contents. We will not accept material that is broken, incomplete or damaged in another way, nor will we refund the cost of such material.
Please check your package immediately after receiving it - if the package shows signs of tampering, or if the goods in the package are damaged upon reception - please lodge a complaint at your local post office and refuse to receive the package.
In case of legitimate refund claim, we will only refund the cost of the product - postage and shipping cost will not be included.